FAQ - Smartflow
A Smartflow water softener is a system designed to remove limescale and other minerals from hard water, resulting in softer water. It helps extend the life of plumbing fixtures and household appliances by reducing limescale deposits.
The Smartflow water softener uses a process called ion exchange, where calcium and magnesium in the water are exchanged with sodium ions from an ion exchange resin, which softens the water.
The price of a Smartflow water softener may vary depending on the model and capacity. It is a good idea to contact us directly for the most accurate pricing information.
Installation of a Smartflow water softener should be carried out by a qualified plumber to ensure proper installation and operation. We offer installation instructions and can also refer you to certified installers.
It is recommended to check the salt level regularly. The resin tank should be cleaned at least once a year and the salt level should be topped up as necessary.
The Smartflow water softener is designed to be energy efficient and uses only a minimal amount of salt and water during the regeneration process, helping to minimise environmental impact.
Spare parts can be purchased directly from us or through authorized dealers. Visit our website or contact our customer service for more information.
If you experience any problems with your system, we recommend that you first consult the user manual for troubleshooting tips. You are also welcome to contact our customer service for further assistance.








